in Slack

Route approval workflows through Slack to prevent delays and keep your process moving.

Let users know in Slack when their approval is required on requests.

Route requests for approval in Slack

How it works

  • A request is created that requires approval
  • The approval request is sent to the user in Slack.
  • The user views the request details and approves.

Slack discussion with automatic sync

Real-time Support

Employees and agents discuss requests in Slack threads to quickly gather additional information and get requests resolved and everything that happens is automatically copied to Jira or Jira Service Desk.

When the request is satisfied the ticket is updated with a simple button click to prevent the need to switch context and login to another system.

Real time request synchronization

Ready to learn

Get started with Slack first support for free for 14-days.