Create requests
with Emojis

Create a request instantly by marking a message with an Emoji.

Map your frequently used request types to Emoji in Slack to quickly and easily convert messages into tickets.

Create support requests with Emoji response in Slack

One-click create to keep you moving

Create requests with
Emoji replies

Convert messages in your support channels or DMs and create issues to track resolution.

With HelpDesk+, Slack is the only interface needed for user support which delights your team and simplifies your process.

Create support requests with emoji Slack screenshot

How it works

  • The team messages in a channel or direct message.
  • An emoji reply is added to the message.
  • A new support request is created.
  • The user is notified and can view and update the issue from Slack.

Ready to learn

Get started with Slack first support for free for 14-days.