With HelpDesk+ all of your request types from the service desks you choose are visible within Slack.

Users can easily create requests with the additional details you need to provide world-class support.

Create support requests with Emoji response in Slack

Your service desk, in Slack.

Zero configuration required

Helpdesk+ communicates with the Jira Service Desk and/or Jira APIs to get the fields you already have configured and mirrors the fields automatically in Slack. No configuration is required.

Create support requests with emoji Slack screenshot

How it works

  • HelpDesk+ is connected to your Jira instance.
  • Service desks to use in Slack are configured.
  • All request types are now available within Slack.

Ready to learn

Get started with Slack first support for free for 14-days.